Learn How to Protect Yourself From Repair Fraud
As reported a few years ago by Dallas News, garage repair fraud is a very real problem. In the report, an elderly couple hired a repairman for a simple job of programming his remote. This should have costed less than $100 but the customer was left with a $1,700 bill. Unfortunately, these types of stories are all too common. In the spirit of preventing this type of fraud, EDH-Serrano has compiled some tips you can use to protect yourself from scams.
1) Check ratings for the company using local review services such as Google Businesses, Yelp, and the Better Business Bureau.
2) Ask for a quote upfront. Any reputable garage door service should be able to provide an estimate.
3) High-pressure sales tactics and aggressive technicians aren’t acceptable. While upselling is a normal part of business, you should never feel uncomfortable or pressured into making a purchase. Honesty is key. If a replacement part isn’t needed or provides no benefit, they shouldn’t be trying to make you buy one.
4) Request to see their license and ask if their “bonded”, which means you’re not financially responsible for a poor repair. Reputable companies are insured.
5) Written contracts are useful. They provide clear expectations of service and offer legal protection if things go south. Always read before signing.
Avoid Scams and Stay Safe
If for any reason you get bad vibes when calling for service, follow your instinct and terminate the call. Both calling a repair company and dealing with a technician at your home should be a pleasant experience and not an uncomfortable one.