Learn How to Protect Yourself From Repair Fraud
As reported a few years ago by Dallas News, garage repair fraud is a very real problem. In the report, an elderly couple hired a repairman for a simple job of programming his remote. This should have costed less than $100 but the customer was left with a $1,700 bill. Unfortunately, these types of stories are all too common. In the spirit of preventing this type of fraud, our team of garage door repair technicians have compiled some tips you can use to protect yourself from scams.
- Check Online Company Ratings and Reviews: Utilize local review services. Today there are services like Google Businesses, Yelp, and the Better Business Bureau that help you gauge the credibility of the any garage door repair company. It’s often best to read through the lowest scoring reviews instead of just the positive ones. Sometimes they can be unfair, but sometimes they can highlight poor overhead door repairs.
- Request Upfront Quotes: Trustworthy garage door services should readily provide estimates before commencing any work. During a consultation before any garage door installation or repair, a technician should give you a full breakdown of costs. While not everything can always be accounted for, you should have a pretty good idea of range going into any major overhead door repair.
- Avoid Aggressive Sales Tactics: Respectable garage door technicians do not resort to high-pressure sales tactics. While upselling is customary, you shouldn’t feel coerced into unnecessary purchases. Honesty and transparency are paramount in the door repair industry.
- Verify Licensing and Bonding: Inquire about licenses and whether the company is “bonded.” This ensures that you aren’t financially liable for subpar repairs. Reputable companies should always have insurance coverage. Without a proper license, they could also void the warranty on any garage door part that they install.
- Insist on Written Contracts: Formal contracts delineate service expectations and provide legal protection in case of disputes. Always review and understand the terms before you sign for any door repair or installation.
Avoid Scams and Stay Safe
Ensuring your safety is paramount when engaging with repair services. If, for any reason, you feel discomfort or apprehension during your initial call for service, trust your instincts and end the conversation. Your interaction with a garage door repair company and its team should be characterized by professionalism and comfort.
Prioritizing your peace of mind is crucial when selecting and dealing with repair services. Remember, your comfort and confidence in the service provider play a pivotal role in your overall experience. With these quick and easy tips, you should be able to find the best garage door repair team in your local area.